Term & Conditions

Dear guests, to ensure safety and comfort of our guests during their stay, we have clarified some guidelines We assume that the Guests are familiarised and fully understand the Guest House Rules at the beginning of their stay in our Guest House.

Check In/Out Times
- Rooms can only be used by guests who are duly registered at the time of check in with a valid identity document.
- Check-In Time is after 01:00 PM and Check-Out Time is before 11:00 Am. Any extension to the check out time either pre-arranged or as a late departure, may or may not incur a charge upon departure.
- Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
- We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
- If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.

Early Departure / Check Out Policy
Upon Check In, guests will be asked to confirm the departure date. Changes to the departure date may be made without penalty if the rate plan permits and if done before the end of the arrival day. The full amount of room night shall be payable by the guest if they wish to leave the guest house prior to their check out date.

Damage to Homestay / Guest House property
Stone Wood Guest House reserves the right to charge guests the cost of rectifying the damage. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest and send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum

Linen:- Minor stains on bedsheet / towel / curtains etc. that can be removed through laundering may result in a lower fee or no fee at all. However, if the stain is set and cannot be removed, we will charge the full replacement cost of bedsheet towel / curtains.

Lost / Damaged Property
In case any guest lose any belongings during their stay or incur damage to their property, the provision of the Guest house Proprietors Act will apply. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with 3 months of the guest's departure it will be disposed of by the guest house .

Vehicle Parking
All vehicles are parked at the owner's risk. Should a problem occur with a vehicle in the guest house car park or outside of the guest house, the guest house cannot accept any liability. If a vehicle is left in the guest house car park for more than 8 hours after the guest has departed without the written consent of the guest house , the guest house reserves the right to remove the vehicle at the owners expense.

Child Policy
Stone Wood Guest House recognizes children as being 12 or under. Please be aware that individuals over 12 will be classed as adults and charged accordingly on arrival. A child below the age of 6 years is complimentary without an extra bed with their parents. Child food i.e. milk etc. is chargeable. Children's of agar 7 to 12 are also chargeable.

- For winters Room heater charges are not included in the above tariff and if required would be charged extra Rs. 500/- per day.
- Wi-Fi internet is free and available in the entire guest house. Password is provided at the time of Check in.
- Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or